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Case Study
Since 2024 · 5 locations live
How TruckMax consolidated five locations onto a single operating system.
Florida's #1 commercial truck dealer ran sales, parts, and service on disconnected systems across five lots. Here's what changed.
5
Locations
Hialeah to Tampa
25+
Years
Florida's #1 dealer
10+
Brands
In one system
100%
Uptime
Visibility target
Five lots, four brands, and four separate systems.
TruckMax — five locations, Homestead to Tampa, authorized for Isuzu, Volvo, Hino, and Mitsubishi Fuso — ran each department on its own ledger. Shared inventory, cross-location service history, and centralized reporting were nearly impossible.
Managers chased spreadsheets between lots. A customer who bought in Miami couldn't get serviced in Tampa without a phone tree. The business worked — but leadership couldn't see it as one company.
Four concrete shifts in how the business operates day-to-day.
Unified across all five lots
Every unit visible in one live dashboard. A rep in Miami can sell a truck staged in Tampa without a phone call.
Automated bay scheduling
Tech assignments and bay availability handled automatically — idle time dropped, same-day turnaround climbed.
A real fleet CRM, finally
Every fleet account and follow-up tracked end-to-end. No more spreadsheets, no more "I thought you called them."
Parts and billing in one workflow
Parts orders, invoicing, and service records connect to the same record — reconciliation now runs continuously.
DealerTeam gave us one platform to run every department. Our managers finally have the data they need to make decisions without chasing down spreadsheets.
Ready to unify your dealership?
