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Connected Service Workflow
DealerTeam streamlines every stage of your service operation—from appointment scheduling and customer check-in to repair orders, technician productivity, vehicle delivery, and service performance reporting. By connecting Service with Parts, Sales, Inventory, and Accounting, your team can deliver faster repairs, improve communication, and create a better ownership experience.
Fill Your Service Drive with Confidence
- Schedule appointments quickly across advisors and technicians
- Prevent overbooking with real-time shop availability
- Capture customer concerns before arrival
- Send appointment reminders automatically
- Improve customer convenience and retention
Start Every Repair the Right Way
- Perform digital vehicle check-in
- Document customer concerns and requested services
- Review service history instantly
- Capture vehicle condition with notes and photos
- Reduce wait times during arrival
Build Accurate Repair Orders Faster
- Create repair orders efficiently
- Build accurate estimates with integrated labor and parts
- Track approval status
- Reduce manual entry
- Maintain complete repair history
Keep Your Shop Moving
- Assign work efficiently
- Track technician productivity
- Monitor repair status in real time
- Reduce repair delays
- Improve shop efficiency
Keep Customers Informed Every Step of the Way
- Send repair status updates
- Notify customers when approvals are needed
- Communicate completion and pickup readiness
- Maintain communication history
- Improve customer satisfaction
Improve Service Performance with Real-Time Insights
- Monitor repair order volume
- Measure technician productivity
- Analyze advisor performance
- Track customer retention
- Improve operational efficiency
DealerTeam Service
DealerTeam Service
Details information
No details have been added to this repair line.
Labor information
No labor have been added to this repair line.
Parts information
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Sublet information
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Misc information
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Labor information
No labor have been added to this estimate line.
Parts information
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Details information
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CCC information
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Labor
Book Time: 4.5 · Technician Cost: $0.00 · Labor Charges: $382.50 ·
Parts information
No parts records have been added to this repair line.
Sublet information
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Misc information
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- RO
- RO#RD1-7094
- Account
- Nadia Drake
- RO Number
- 7094
- Contact
- Nadia Drake
- Company
- Redding Motors
- Deal
- Claim
- Tax Exempt
- Non-Taxable Total
- $0.00
- Tax Zone
- 4
Related information
No related information to display for this repair order.
Totals information
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Lines information
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Vehicle information
No vehicle information to display for this repair order.
Cashiering information
No cashiering information to display for this repair order.
Taxes information
No taxes information to display for this repair order.
DealerTeam Service
Gross by Repair Order
| RO # | Total | Labor Gross |
|---|---|---|
| RD1-1001 | $636.44 | $382.50 |
| RD1-1042 | $1,284.10 | $710.00 |
| RD1-1067 | $402.75 | $255.00 |
| RD1-1093 | $918.30 | $540.75 |
| RD1-1120 | $1,540.60 | $892.50 |
Repair Orders by Type
- Customer Pay
- Warranty
- Internal
- Maintenance
Avg Billed Hours by Technician
See How DealerTeam Transforms Your Service Department
DealerTeam empowers your sales team to close deals faster, drive higher profitability, and improve customer satisfaction.
Repair Order Management
Repair Order Management
From write-up to billing, manage every aspect of the repair order (RO) in one platform.
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Tech Time Tracking
Tech Time Tracking
Easily track technician efficiency and flag bottlenecks in your workflow.
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Mobile Service Write-Up
Mobile Service Write-Up
Write service tickets from the drive, capturing customer concerns, walk arounds, and approvals.
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Customer Notifications
Customer Notifications
Automated text and email updates keep customers informed on repair status.
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Comprehensive Reporting
Comprehensive Reporting
Track average RO revenue, customer satisfaction, technician productivity, and warranty claims performance.
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Seamless Parts Integration
Seamless Parts Integration
Order, reserve, and track parts directly within each repair order.
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