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Optimize Your Fixed Ops with
DealerTeam Service App
Built on Salesforce, DealerTeam seamlessly connects your service workflows to parts, sales, and accounting,
delivering real-time insights and cross-department collaboration.
Streamline Your Service & Parts Workflow
The DealerTeam Service App streamlines your service operations, from scheduling to invoicing. With real-time vehicle status updates, parts management, and work order tracking, help your team deliver efficient, high-quality service every time.
Unified Service & Parts Operations
- Centralized platform for both service and parts teams
- Instant updates on part availability and repair needs
- Faster coordination leads to fewer delays and miscommunications
Improved Technician Productivity
- Monitor flagged labor hours versus actual time worked
- Identify high- and low-performing technicians
- Optimize workflows and allocate resources effectively
Seamless Customer Experience
- Real-time RO status updates via SMS or email
- Digital approvals eliminate phone tag and paperwork
- Accessible repair history improves transparency and trust
Faster Warranty Processing
- Automate claim submissions with built-in tracking
- Flag incomplete or incorrect claims early
- Reduce administrative time and speed up reimbursement
Real-Time Repair Order Insights
- Dashboard views of profit margin per job
- Track technician performance and customer satisfaction
- Support data-driven decision making at every level
See How DealerTeam Transforms Your Service Department
DealerTeam empowers your sales team to close deals faster, drive higher profitability, and improve customer satisfaction.
Repair Order Management
Repair Order Management
From write-up to billing, manage every aspect of the repair order (RO) in one platform.
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Tech Time Tracking
Tech Time Tracking
Easily track technician efficiency and flag bottlenecks in your workflow.
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Mobile Service Write-Up
Mobile Service Write-Up
Write service tickets from the drive, capturing customer concerns, walk arounds, and approvals.
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Customer Notifications
Customer Notifications
Automated text and email updates keep customers informed on repair status.
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Comprehensive Reporting
Comprehensive Reporting
Track average RO revenue, customer satisfaction, technician productivity, and warranty claims performance.
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Seamless Parts Integration
Seamless Parts Integration
Order, reserve, and track parts directly within each repair order.
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